Cancellations

This morning my class IV patient came back, her husband was supposed to be Hailey's patient. But I got a call at 7:45 telling me that her daughter is sick and that her husband is going to stay home and won't be able to come in. I felt sick! It's one thing if my patient cancels but thi

My afternoon patient was supposed to be the daughter of one of my patients, I had called the day before to confirm and she said they were planning on it. Well 12:30 rolls around and no patient, 12:35, 12:40, 12:45 still no patient. This patient is usually really good at being on time, so I hoped that everything was okay. I called her and she was surprised that her daughter wasn't there. She told me to call her other daughter (the sister to my patient) to see if they were coming. When I did she tells me that they aren't coming because the daughter has school. Great! That would have been nice to know when I called yesterday to confirm! So to the resource list I go....

Luckily as I getting ready to call a patient off the resource list, my patient called me back and said that her other son could come in, which was a relief! I was able to take radiographs and still finish him. He was only a 1B so that was expected.

The feelings of having a patient cancel or no show are definitely the worst! But I'm glad it all worked out in the end.s was Hailey's patient! I felt so bad! I felt like I was responsible for it, I called a patient of mine to see if they could come, but they couldn't. Hailey said it was okay, and it's not my fault since it's not something I can control. We looked at the resource list and tried multiple numbers. She was able to find a patient that was able to come in that morning, which I am grateful for!